How our site works and how we use cookies

BONASERV srl. is committed to protecting and respecting your privacy. This policy sets out how we use and process any personal information we collect from you, or that you provide us.
We have structured our website so that, in general, you can visit our website without identifying yourself or revealing any personal information.
Once you choose to provide us with information by which you can be identified (for example, filling in an inquiry form), we will treat that information in accordance with this policy.

Who are we?

BONASERV srl (elbons.com) It’s a company with headquarter in Hărman, Brașov county, Ștefan cel Mare Street no. 327M, formed and working through the guidance of Romanian legislation, as having:

Registration No: J08/1855/2004 

Tax Code: RO16665450

phone. +40 371 480 442

e-mail. office@elbons.com

All the information required from you shall be used by us in commercial purposes in our company, as it follows:

• Processing the orders
• Providing products/services
• Answer your requests, questions or complaints
• Marketing and product research and product marketing associated with elbons.com
• Registering your information in order to receive promotions or personalized offers, sales and other benefits

Which personal data are we collecting?

The personal information we collect are: your personal identification data, transaction data, location data (or any other form of identification that we may collect through any source or collaboration we are involved with you, or you are the client).

We may collect the following information about you:

We may require visitors to supply personal information, including email address, prior to registering on the website, submitting an inquiry to us, or participating in a live chat.
We may also ask you to provide us with additional contact information, in order to provide you with additional site functionality and further correspondence about our products and services.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Some of our website pages use cookies to allow the website to function and to help give you a better service. An explanation of what cookies are can be found below.

For what period of time are we keeping your data?

Your data are preserved throughout the entire contractual collaboration and after that (at least a length of period of time imposed by this field National Regulations).

Are we giving your personal data to third parties?

Bonaserv srl respects your data confidentiality you provided. Therefore, We are not going to give your personal data to third parties unless It’s not for fulfillment of the contract between the two parties (for ex. Transportator/Courier – information regarding name, address, phone number). Bonaserv srl it’s also a personal data operator under the license no. 10643/2009/ANSPDCP.
Elbons.com doesn’t encourage SPAM messages and won’t share your personal e-mail address to third parties (people or companies), also don’t sale, offer or trade e-mail addresses gained through the registration process on elbons.com.

Which are your rights and how are they exercised?

• Right for information (you may always request information about the activities of how we manage your personal information)
• Right to rectification (you may always rectify your personal data or add new information)
• Right to erase your personal information (you may always request to delete your personal information, if the way we proceed in collecting your personal information was a mistake or was illegal, or any other cases stipulated by National Regulations).
• Right to restrict data handling (you may always request a restriction of how we handle your personal information in case you contest data accuracy, as well for other cases based on National Regulations)
• Right to contest (you may always contest the way we collect and handle your personal information to National Authority of Surveillance Personal Data Handling – ANSPDCP Romania)
• Right to withdraw consent (you may always withdraw your consent of using personal information. This action will generate impact only in the future, but the previous data handling stays available).

Other rights you have: you may always request human intervention about the way your personal data were handled, express your point of view and contest decisions. This can happen if you request any of your rights through our form contact: https://www.elbons.com/contact, e-mail office@elbons.com, phone +40 371 480 442.

IP addresses and cookies

We may collect information about your computer, including (where available) your IP address, operating system and browser type. This statistical data about our visitors browsing actions and patterns is collected anonymously and does not at any time identify the individual. We may obtain information about your usage of our website by using a cookie file which is stored on the hard drive of your computer or device. Cookies contain a small amount of information that is sent from a website and is stored on your computers hard drive. This information helps us to improve our website and deliver a better and more personalized service. They enable us:

• to estimate our audience size and usage patterns
• to store information about your preferences
• to recognize when you return to the site

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access parts of our website.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

MORE ABOUT COOKIES

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most. As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.